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Salesforce ED-Con-101 Exam Syllabus Topics:

Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university plans to implement Advisor Link for approximately 90,000 students. The university needs to populate data from the student information system (SIS) to Salesforce. The data exported from SIS needs to be automatically modified to correspond to values in Salesforce.
Which integration approach should the consultant recommend?

A) ETL tool
B) Lightning Connect
C) Salesforce Data Loader
D) Salesforce Data Import Wizard

2. The International Studies office is using Salesforce to manage admissions and scholarship awards programs. The office needs to electronically send, and also print and mail scholarship and program admission decisions on a preformatted letter template.
Which solution should the consultant recommend?

A) Salesforce Files
B) Extended Mail Merge
C) Salesforce reports
D) A third-party app

3. The director of advancement at a small college requests report access for a dozen alumni volunteers who will call potential donors. The volunteers will use Customer Community Plus licenses. The consultant has set up a profile for the volunteers.
What should the consultant set up so the volunteers can create and edit reports as external users?

A) Create a new role for the volunteers in the role hierarchy, and grant permissions to Create and Customize Reports.
B) Enable the Create and Customize Reports, Report Builder, and Edit My Reports permissions on the Volunteers profile.
C) Create a volunteer public group and a sharing rule that grants Read permissions to reports.

4. Which metric should the consultant recommend to determine whether the Implementation project is successful?

A) Volume of emails to the office
B) Percentage of staff logins each month
C) Number of student phone inquiries

5. The career center at a university plans to use Student Success Hub and is preparing to import student data.
In which order should the data be imported?

A) Course, Course Offering, Program Plan, and Affiliation records
B) Account, Term, Program Enrollment, and Course records
C) Account, Term, Course, and Course Offering records

Solutions: