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HP HP2-N48 Exam Syllabus Topics:

HP Selling HP SaaS Solutions Sample Questions:

1. Which resource outlines the approved product integration for HP SaaS?

A) SaaS Integration Matrix
B) Partner Integrations Brochure
C) Product Integrations Website
D) Product Datasheet

2. What role does the partner organization's Success Manager play in the event of an outage?

A) helps the SOC respond to customer calls
B) coordinates with the SOC and the partner organization to return to active production
C) works to restore the service
D) measures Time To Resolve

3. What is a natural up sell opportunity when a client is purchasing Quality Center on Saas?

A) UCMDB on SaaS
B) Service Anywhere
C) BPM Anywhere
D) Agile Manager

4. Which pain points make a customer most receptive to an HP SaaS solution? (Select three)

A) the organization's core business is failing
B) the organization has an unallocated Capital Expenditure (CapEx) budget
C) the organization is dynamic with flexible IT demands
D) the organization has strict local governance, security, and regulatory responsibilities
E) the organization has limited budgets or decreasing Capital Expenditure (CapEx)
F) the organization needs to outsource its entire IT function

5. Which activities are the responsibility of the partner organization during on boarding? (Select three.)

A) involving HP Professional Services
B) procuring SaaS hardware
C) setting customer expectations
D) managing the on boarding project
E) deploying SaaS databases
F) coordinating with the PSM to ensure everything is delivered as contracted
G) negotiating ad-hoc service levels

Solutions: