[Feb 04, 2024] 100% Latest Most updated C_S4CSV_2308 Questions and Answers [Q38-Q62]

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[Feb 04, 2024] 100% Latest Most updated C_S4CSV_2308 Questions and Answers

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SAP C_S4CSV_2308 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Identify Self-Service Configuration UIs for data migration
  • Identify the implementation phases and scope and perform key Guided Configuration
Topic 2
  • Implementation and Configuration for Scope Items Related to Service Master Data and Agreement Management
  • Procurement for Service Management (?3NI?)
Topic 3
  • Explain SAP Business Technology Platform Identity Authentication Service
  • Service Management with Advanced Variant Configuration (6GS)
Topic 4
  • Explain tenants of SAP Cloud security, General Data Protection Regulation (GDPR) requirements
  • Describe and execute scope items Service Contract Management (?3MO?)
Topic 5
  • SAP S
  • 4HANA Cloud, public edition - Service Overview
  • Describe the SAP Activate Implementation Methodology
Topic 6
  • Describe the RISE with SAP strategy and the solution scope of SAP S
  • 4HANA Cloud
  • Cloud Security, GDPR, and Identity Access Management
Topic 7
  • Implementation and Configuration for Scope Items Related to Service Operations and Processes
  • Intercompany Billing for Service Documents (53Y)
Topic 8
  • Service Contract Management with Advanced Variant Configuration (6GU)
  • Credit Memo Processing for Service Management (?4GG?)

 

NEW QUESTION # 38
You need to procure a spare part from an external party.
When does the SAP S/4HANA Cloud system generate a purchase requisition for the spare part?

  • A. A purchase requisition can only be generated automatically using a material requirements planning (MRP) run.
  • B. A purchase requisition is generated automatically once a service contract item has been created for the spare part.
  • C. A purchase requisition is generated automatically once the service order line item for the spare part is output and sent to the supplier.
  • D. A purchase requisition is generated automatically once the service order line item for the spare part is released and saved.

Answer: C


NEW QUESTION # 39
You are working in an SAP S/4HANA Cloud system where scope item In-House Repair (3XK) has been activated.
What is the purpose of using the Perform Prechecks app?

  • A. Before starting the actual repair process, you can perform a predefined set of preliminary work steps like disassembly.
  • B. You can check whether all customer-related prerequisites for a repair process have been fulfilled like the existence of a (repair) contract.
  • C. Before starting the actual repair process, you can check whether enough capacity is available to start the repair process.
  • D. You can decide for each repair object whether it needs repairing or should be sent back to the customer.

Answer: B


NEW QUESTION # 40
What are some responsibilities of a Customer Center of Expertise (CCOE)?
Note: There are 3 correct answers to this question.

  • A. Conduct risk-based assessments to determine the value of activating new processes.
  • B. Reduce the total cost of ownership for IT.
  • C. Serve as a central contact for SAP and manage interactions with the SAP Service Center.
  • D. Ensure the resources necessary for the project's success are available.
  • E. Determine KPIs that will support a continuous improvement mindset.

Answer: A,B,E


NEW QUESTION # 41
What are some of the key characteristics of using a fixed-price service bundle in a service order?
Note: There are 3 correct answers to this question.

  • A. You can enter a product that represents a service bundle as a sub-item in another service bundle (nested service bundles).
  • B. You can manually change the price of the service bundle using condition type PPR0.
  • C. If the service bundle contains a service part and the item is released, the system automatically creates a purchase requisition for the service part.
  • D. Pricing for the sub-items belonging to a service bundle is ignored.
  • E. The account assignment object for the main item is inherited in the sub-items.

Answer: B,C,E


NEW QUESTION # 42
Which features are available in your SAP S/4HANA Cloud system when scope item Credit Memo Processing for Service Management (4GG) has been activated?
Note: There are 2 correct answers to this question.

  • A. A new item category called Credit Memo Request Item becomes available for service contract items.
  • B. A credit memo request can be created using the Manage Credit Memo Requests app or the Create Sales Orders (VA01) app.
  • C. An approval flow for the approval of service contract items for the creation of credit memo requests can be created.
  • D. Once created, a credit memo request is visible in the Transaction History of the service order to which it applies.

Answer: B,D


NEW QUESTION # 43
What are some of the main advantages of using the scope item Service Order Processing with SAP Field Service Management (49X)?
Note: There are 2 correct answers to this question.

  • A. Automatic status updates in the service order out of SAP Field Service Management
  • B. A seamless, fast and flexible delivery of field services by using SAP Field Service Management to support a service technician
  • C. A more efficient billing process by using SAP Field Service Management to support a billing clerk out in the field
  • D. A seamless, fast and flexible delivery of field services by using SAP S/4HANA Cloud to support a service technician

Answer: A,B


NEW QUESTION # 44
What activities are applied to the entire system and cannot be changed after confirmation in SAP Central Business Configuration?
Note: There are 2 correct answers to this question.

  • A. Scoping
  • B. Fiscal year variant
  • C. Group currency
  • D. Configuration activities

Answer: A,D


NEW QUESTION # 45
Why do you configure output control for service quotations?

  • A. You need to define in which form a service quotation needs to be sent to a customer.
  • B. You need to define the prerequisites for service quotation confirmation by the customer.
  • C. You need to define the possible follow-up steps after service quotation confirmation.
  • D. You need to define the dependencies between statuses a service quotation can have.

Answer: A


NEW QUESTION # 46
The scope item Solution Order (4GT) has been activated in your SAP S/4HANA system. You add multiple items to a solution order that you want to see combined on one billing document for your customer.
How do you proceed?

  • A. The solution order ID is automatically used as a split criterion by the SAP S/HANA Cloud system when creating billing documents. This means that no additional set-up is needed to be able to combine all items on one billing document for your customer.
  • B. In the solution order itself, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.
  • C. In the business partner master record of the customer you are selling to, you set a flag called Combined Invoice which will lead to one billing document per solution order being created when processing the billing due list for the customer.
  • D. Using the extensibility framework, a custom field is created at billing document header level and it is filled with the solution order ID. The solution order ID is then used as a split criterion by the SAP S/HANA Cloud system when creating billing documents.

Answer: B


NEW QUESTION # 47
What are examples of processing status values that can be encountered in a customer warranty claim?

  • A. Created with Reference
  • B. Claim Posted
  • C. Automatically Posted
  • D. Claim Closed
  • E. Ready for Content Validation

Answer: B


NEW QUESTION # 48
What are some of the key features available within SAP S/4HANA Cloud - Service?
Note: There are 2 correct answers to this question.

  • A. You can create service notifications and service orders for technical objects within your own organizational structure.
  • B. You can create service contracts for business partners with the role Customer.
  • C. You can create service contracts for business partners with the role Vendor.
  • D. You can create service orders for technical objects physically located at a customer.

Answer: A,B


NEW QUESTION # 49
Integration and Extensibility
41 of 80
Where do you enable a customer-specific field to be available for UIs and reports relevant for the same business context?

  • A. In the Maintain SAP Business Technology Platform Extensions app
  • B. In the Custom Fields app
  • C. In the Runtime Authoring mode
  • D. In the Extensibility Cockpit app

Answer: B


NEW QUESTION # 50
Which of the following master data records are used in the process covered by the scope item Procurement for Service Management (3NI)?
Note: There are 3 correct answers to this question.

  • A. Business partner representing the supplier
  • B. Business partner representing the customer
  • C. Bill of material
  • D. Purchasing info record
  • E. Customer-material info record

Answer: A,B,E


NEW QUESTION # 51
What feature is available on header level in a service contract??

  • A. Adding sales service items
  • B. Simulating a product proposal
  • C. Adding mileage consumption predictions
  • D. Simulating a credit check

Answer: A


NEW QUESTION # 52
What is a feature that is available in the SAP S/4HANA Cloud system once scope item Procurement for Service Management (3NI) has been activated?

  • A. Goods receipts for service order line items can be posted, updating costs in the purchase order sent to a vendor.
  • B. A service order line item can create a purchase order directly, skipping the purchase requisition document.
  • C. A service order line item can create a purchase contract directly, skipping the purchase order document.
  • D. Goods receipts for purchase orders can be posted that update costs in a service order at line item level.

Answer: A


NEW QUESTION # 53
What are the available methods through which you can fill staging tables in the SAP HANA database of the target system?
Note: There are 3 correct answers to this question.

  • A. SAP HANA Smart Data Integration (SDI)
  • B. SAP SQL Anywhere
  • C. XML templates
  • D. Customer's ETL tools
  • E. SAP Smart Data Access

Answer: A,D,E


NEW QUESTION # 54
Where do you specify the data retention period in the SAP S/4HANA Migration Cockpit?

  • A. In the migration object
  • B. In the staging tables
  • C. In the migration project settings
  • D. In the migration object template

Answer: B


NEW QUESTION # 55
A repair order in your SAP S/4HANA Cloud system is released.
What type of item triggers the automatic creation of a purchase requisition?

  • A. Expense item
  • B. Service part item
  • C. Service entry sheet
  • D. Repair service

Answer: B


NEW QUESTION # 56
What is the primary goal of using a solution order in an SAP S/4HANA Cloud system?

  • A. To enable an SAP customer to only use one document type for all sales and service processes, replacing sales orders, service contracts, service orders and so on.
  • B. To enable an SAP customer to only use one document type for all service-related processes, replacing service contracts, service orders and so on.
  • C. To enable an SAP customer to provide a specific and detailed pre-defined solution to a problem for one of their customers.
  • D. To enable an SAP customer to address their market for selling, delivering and managing combinations of (project) services, subscriptions and products using one overall document for one of their customers.

Answer: D


NEW QUESTION # 57
The scope item Procurement for Service Management (3NI) has been activated.
A purchase requisition was created out of a service order line item.
Which apps can be used to create a purchase order for this requisition?
Note: There are 2 correct answers to this question.

  • A. Manage Purchase Requisitions - Advanced
  • B. Schedule MRP run
  • C. Schedule Purchasing Job - Advanced
  • D. Create Purchase Order - Advanced

Answer: C,D


NEW QUESTION # 58
The SAP S/4HANA Cloud - Service line of business (LoB) solution supports various scope items for Event- Based Revenue Recognition (3M3, 3M4 and 3M5).
Why is more than one scope item required for the Event-Based Revenue Recognition?

  • A. To support different document types (like service notifications and service orders)
  • B. To support different integration scenarios (like SAP S/4HANA On Premise and SAP Field Service Management)
  • C. To support the calculation of different key performance indicators (KPIs) for margin (like Profit Margin
    1 and Profit Margin 2)
  • D. To support different accounting principles (like IFRS and US GAAP)

Answer: D


NEW QUESTION # 59
The scope item Solution Order (4GT) has been activated in your SAP S/4HANA Cloud system. You create a solution order.
Which types of items can you include?
Note: There are 3 correct answers to this question.

  • A. Subscription item
  • B. Service contract item
  • C. Sales item
  • D. Purchase order item
  • E. Service quotation item

Answer: B,D,E


NEW QUESTION # 60
How can you migrate data to SAP S/4HANA Cloud?
Note: There are 2 correct answers to this question.

  • A. File templates
  • B. Core Data Services
  • C. RFC calls
  • D. Staging database

Answer: A,D


NEW QUESTION # 61
Based on the SAP Activate methodology, which activities must you perform in the Explore phase?
Note: There are 2 correct answers to this question.

  • A. Use the Quality system to demonstrate SAP Best Practice processes.
  • B. Conduct the Fit-to-Standard analysis to gather configuration values.
  • C. Define the organizational structure and chart of accounts.
  • D. Conduct the Digital Discovery Assessment to identify extension requirements.

Answer: A,D


NEW QUESTION # 62
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