Exam Name: Salesforce Certified Slack Administrator
Certification Provider: Salesforce
Corresponding Certification: Salesforce Administrator
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Salesforce Slack-Admn-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integrations and App Management | - Slack app installation and management - Salesforce and third-party integrations |
| Topic 2: Troubleshooting and Support | - Admin tools and diagnostic capabilities - Common workspace issues resolution |
| Topic 3: Channel and Collaboration Management | - Messaging and collaboration features - Channel structure and governance |
| Topic 4: Security and Compliance | - Authentication and access controls - Data retention and compliance settings |
| Topic 5: Workspace Administration | - User provisioning and identity management - Slack workspace setup and configuration |
Salesforce Certified Slack Administrator Sample Questions:
At which point in the process should you claim your relevant domains for your Enterprise Grid organization?
- A. As soon as possible. This feature is not retroactive, so workspaces created prior to claiming the domain will continue to exist as standalone workspaces.
- B. Any time. Workspaces created prior to domain claiming will be shut down automatically.
- C. Before purchasing Enterprise Grid. It is important to claim domains while still on the free plan.
- D. Never. Slack will automatically claim the domains for you when you purchase Enterprise Grid.
Correct Answer: A 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
Your company, Alpha Corp, highly prioritizes information security. The company has just set up Slack Connect channels to work with Beta Corp. Slack Connect direct messages (DMs) are disabled at this time.
Given this, your Chief Information Officer (CIO) wants to know whether your organization's users can communicate with external users from Beta Corp using Slack Connect DMs.
What should you tell the CIO?
(Select the best answer.)
- A. Workspace Admins can give access to specific Alpha Corp users to DM with Beta Corp.
- B. Alpha Corp users cannot DM anyone from Beta Corp since Slack Connect DMs are disabled.
- C. Alpha Corp users can DM any Beta Corp users now that the two organizations have been connected.
- D. Alpha Corp users can DM any Beta Corp users that are in the same Slack Connect channels as they are.
Correct Answer: B 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
You're a Workspace Admin on a Slack Enterprise Grid plan.
Your marketing team is working with an external contractor for a new product launch.
The contractor does not have Slack access, and multiple internal teams need to collaborate with them.
Which type of access should you recommend for the contractor?
- A. Single-Channel Guest with access to one project channel
- B. Full member with access to the marketing workspace
- C. Slack Connect direct message (DM) between the contractor and project lead
- D. Multi-Channel Guest with access to all relevant project channels
Correct Answer: D 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
You're planning a surprise milestone birthday party for your Team Leader virtually.
Currently, the planning committee consists of two direct team members, with plans to invite cross-functional friends.
What should you do to facilitate the conversation?
(Select the best answer.)
- A. Create a new private channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
- B. Create a new public channel for planning the birthday party, and add the planning committee as well as the cross-functional friends.
- C. Create a thread for planning in your existing team channel and @mention the team members on the planning committee.
- D. Create a group direct message (group DM) with the two members of your team since they are the only ones involved in the planning process.
Correct Answer: A 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
You've been working among a small group of experienced Slack admins.
Your company is beginning to grow exponentially, and admin responsibilities such as channel administration, legal holds, and user management are overwhelming your small team.
Your team decides to assign a few system roles to support the admin team.
Which role will be responsible for assigning admin responsibilities?
(Select the best answer.)
- A. Roles Admin
- B. Users Admin
- C. Compliance Admin
- D. Channels Admin
Correct Answer: A 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
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