Exam Name: BCS Professional Certificate in Team Leadership
Certification Provider: BCS
Corresponding Certification: BCS Other Certification
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BCS TL01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Managing Time and Priorities | - Time management principles - Balancing workload and deadlines - Prioritization frameworks |
| Topic 2: Emotional Intelligence | - Empathy and social awareness - Self-awareness and self-regulation - Managing relationships and emotions |
| Topic 3: Team Leadership Roles and Styles | - Leadership vs management - Different leadership frameworks and models - Adapting leadership style to context and team |
| Topic 4: Managing Team Performance | - Monitoring and evaluating performance - Setting goals and objectives - Motivation and recognition strategies |
| Topic 5: Participative Leadership | - Delegation and empowerment - Involving team members in decision-making - Building trust and engagement |
| Topic 6: Positive Communication | - Active listening and feedback techniques - Verbal and non-verbal communication - Conflict resolution and negotiation |
| Topic 7: Leading Teams Through Change | - Change management models - Overcoming resistance to change - Supporting team through transitions |
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