Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)
Certification Provider: Salesforce
Corresponding Certification: Nonprofit Cloud Consultant
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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Design | 32% | - Industries Common Features
|
| Analytics and Reporting | 15% | - Data Insights
|
| Integration and Data Management | 20% | - Data Management
|
| Nonprofit Cloud Setup | 22% | - Stakeholder Management
|
| Nonprofit Implementation Strategy | 11% | - Nonprofit Business Processes
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?
- A. Compare usage of roll-up summary fields to limits.
- B. Ensure the Program Management Module is already installed.
- C. Apply for license donation for Volunteers for Salesforce.
- D. Check that the nonprofit has the most recent NPSP release.
Correct Answer: A 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?1
- A. View All Contact object permission5
- B. Manage Encryption Keys system permission3
- C. View Encrypted Data system permission4
- D. View All Data system permission2
Correct Answer: C 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?
- A. A change in the project schedule will not impact the business value, but a change in the project cost will.
- B. The organization's stakeholders define the business value, but the consultant should have a plan to measure it.
- C. Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.
Correct Answer: B 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?
- A. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- B. Change the profile for all users except the specific admin to something different than system admin.
- C. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
- D. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
Correct Answer: D 🗳️
Explanation: Only visible for PassLeader members. You can sign-up / login (it's free).
A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?
- A. Account Engagement
- B. Email-to-Case
- C. Elevate
- D. Send List Email
Correct Answer: D 🗳️
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