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Salesforce NP-Con-102 Exam Syllabus Topics:

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

Question 1

A nonprofit wants to use Volunteers for Salesforce for volunteer management. Which action should a consultant take before installing the package?

A. Compare usage of roll-up summary fields to limits.
B. Ensure the Program Management Module is already installed.
C. Apply for license donation for Volunteers for Salesforce.
D. Check that the nonprofit has the most recent NPSP release.

Question 2

A nonprofit stores a government-issued personal identification number on each constituent's Contact record in an encrypted field. What should a consultant enable on a Permission Set to ensure the personal identification number is fully accessible by a subset of org users?1

A. View All Contact object permission5
B. Manage Encryption Keys system permission3
C. View Encrypted Data system permission4
D. View All Data system permission2

Question 3

A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?

A. A change in the project schedule will not impact the business value, but a change in the project cost will.
B. The organization's stakeholders define the business value, but the consultant should have a plan to measure it.
C. Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.

Question 4

A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?

A. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
B. Change the profile for all users except the specific admin to something different than system admin.
C. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
D. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.

Question 5

A nonprofit wants to send an event cancellation notice to 150 Salesforce contacts without a separate email service provider. It wants to manage bounces, resend the notice as needed, and view the send history on the Contact record. Which option should a consultant recommend to meet the requirements?

A. Account Engagement
B. Email-to-Case
C. Elevate
D. Send List Email

Solutions: