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Salesforce AP-207 Exam Syllabus Topics:

Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company is implementing Energy and Utilities Cloud for their contact center and is in the process of importing contact information from the billing system to Salesforce, An administrator has been asked if and how the contact data updated in Salesforce will be reflected back in the billing system.
What two options can be presented back as potential solution?
Choose 2 answers

A) Salesforce will be the system of record for contacts and it doesn't need to update the billing system in the future.
B) Salesforce Export Wizard will automatically create a csv of contact information to be imported to the billing system.
C) The billing system can query Salesforce every night to retrieve changes made to contacts.
D) Salesforce can send the updated information to the billing system in real-time or batch if it's required,

2. The implementation project has identified a need to retrieve and update data from the energy provider s legacy billing application The customer is already a MuleSoft customer, but they also use middleware technology from another supplier What approach should you recommend to build this integration to the legacy billing application?

A) Start by defining APIs in both Salesforce and the legacy billing system, and then build custom Java code to implement a point-to-point integration
B) Begin building a custom, point-to-point integration, including a whole new user interface and data model to mimic that of the legacy billing application.
C) Recommend the introduction of another systems integration partner who specializes m building integrations from Salesforce to billing systems.
D) Go to Any point Exchange and search for energy assets (to locate templates for previously built integrations with billing systems), and then enhance these assets

3. A utility customer runs the majority of their current processes using backoffice CIS, billing, and other thirdparty integrations. As part of the enterprise digital transformation initiative to improve end-to-end experiences, they chose Energy and Utilities Cloud with an incremental rollout strategy, beginning with employee transformation.
What solution component of Energy and Utilities Cloud should be recommended and mapped to get them started on the transformation journey?

A) utility 360
B) utility Cx
C) Partner Management

4. An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A) Create different pricing elements for each cost component.
B) Create one child product for all cost components.
C) Create custom fields on the line item object for each cost component.
D) Create child products for each cost component.

5. A developer discovers that the Lightning Web Components in their Energy and Utilities Cloud org aren't being rendered correctly.
What could be the likely reason for this issue?

A) Lightning Web Components aren't supported on Energy and Utilities Cloud.
B) Remote Site Settings entries are missing.
C) There are incorrect permissions an Lightning Web Components.
D) The developer needs to re-write the components to be compatible with Energy and Utilities Cloud.

Solutions: