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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A process owner needs to monitor the performance of multiple processes in the aggregate. What should the program manager plan on developing first to satisfy this requirement?

A) A report
B) Key Performance Indicators (KPIs)
C) Scoreboards
D) Service Level Agreements (SLAs)

2. The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A) fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
B) deferred until the software requirements specification document is complete.
C) delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
D) fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.

3. After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?

A) Postpone Playback 1 by four weeks to accommodate branding and user interface features.
B) Inform the stakeholders that their request will not be part of this application.
C) Change the theme of Playback 1 to work exclusively on user interfaces.
D) Capture the feedback in planning for Playback 3 with user interface enhancements.

4. The BPM Program Manager revises the project plan after Playback 0. The team has completed further analysis and definition of user stories with point estimates that were validated by both BPM Solution Architect and the user story owners. What is an appropriate level of confidence in the accuracy of this revised estimate at this stage in the project life cycle?

A) 80% or more
B) 55% - 65%
C) 40% or less
D) 60% - 80%

Solutions: