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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.

Which property allows you to use the risk segment computed by the decision table in the decision strategy?

A) pxResu/t
B) pxRiskSegment
C) pxOutcome
D) pxSegment

2. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.

The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?

A) Map a real-time container to the Top-level or Issue-level.
B) Enable an engagement policy for the second group.
C) Set contact limits for both the groups.
D) Create a decision strategy at the Issue-level.

3. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Customer contact limits
B) Suitability rules
C) Suppression policies
D) Volume constraints

4. Aggregation components provide the ability to________________.

A) choose between actions
B) filter actions based on priority and relevance
C) make calculations based upon a list of actions
D) set a text value to a strategy property

5. U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?

A) Attach images to the email
B) Host images on an external server
C) Embed images in the email directly
D) Provide links to images in the email

Solutions: